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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Cole

March 12, 2025

5  out of  5
rating by Ashley Cole
"You can’t go wrong with Barbara Ortiz-Lee. She’s on top of everything from start to finish and makes everything less stressful. We had a leak in our home and she guided us through the entire process and went above and beyond and exceeded our expectations. I would highly recommend using her for your insurance needs."
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Chiara Meattelli

March 8, 2025

5  out of  5
rating by Chiara Meattelli
"Barbara is the best, she has helped me with my car insurance, she was very knowledglable, professional and genuinely kind."
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Jordan Farris

March 7, 2025

5  out of  5
rating by Jordan Farris
"I highly recommend Barbara Lee as a State Farm agent! Her dedication and hard work make her a standout choice for all of your insurance needs. Barbara genuinely cares about her clients and their well-being. She takes the time to thoroughly explain all options, ensuring you make the best choice for your situation. She is always honest and transparent, which builds trust and peace of mind. You can count on her to guide you through the insurance process with professionalism and a personal touch! Barbara Lee is the agent to trust for comprehensive, reliable service. You won’t be disappointed!"
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Art Chaparro

March 7, 2025

5  out of  5
rating by Art Chaparro
"I have relied on Barbara and her team for over 20 years. Today I own a Condominium in Long Beach, California. At one time I had two homes at the same time. A single family home and the condominium. It’s so satisfying to know the Barbara Ortiz team is a phone call away. The Team is knowledgeable, professional and ready to help. Still smiling in Long Beach."
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Alma Aguilera

March 6, 2025

5  out of  5
rating by Alma Aguilera
"Barbara Ortiz' office is a great place to shop for auto insurance. Very professional agents and great atmosphere."
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Kim Barber

September 26, 2024

5  out of  5
rating by Kim Barber
"Hands down the best agent/agency I have ever had the pleasure of doing business with. Barbara and Josie are always so professional and timely in providing high quality service. I know that we are in good hands!"
We responded:
"Thank you, Kim it is our pleasure, to help you with your insurance needs. You can always count on us to help protect you and your family from the unexpected. Thank you, Barbara "
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Elliot Lee

September 26, 2024

5  out of  5
rating by Elliot Lee
"I cannot express enough how grateful I am for my amazing State Farm agent Barbara Ortiz-Lee. From the moment I walked into the office, I felt welcomed and valued. Her dedication to understanding my needs and providing tailored solutions truly sets her apart. She took the time to explain my options clearly and patiently, ensuring I felt confident in my decisions. Whenever I've had questions or faced challenges, her and her team have been there every step of the way, offering support and reassurance. Their commitment to outstanding service and genuine care for their clients is evident, and I feel incredibly lucky to have them as my agent. Thank you for making insurance not just a necessity, but a positive experience!"
We responded:
"Thank you, Elliot, we sincerely appreciate your business and look forward to assisting you in all your insurance needs in the future! Thank You, Barbara Ortiz-lee"
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Mr. Angel Valerio

October 27, 2023

5  out of  5
rating by Mr. Angel Valerio
"Good service for what I was looking for"
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Joanne11@gmail.com M

July 28, 2022

5  out of  5
rating by Joanne11@gmail.com M
"Great customer service!"
We responded:
"Thank you Joanne. We are happy to help you with all your insurance needs. -Barbara Ortiz-Lee and Josie Guerra"
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Margie Burchfield

July 27, 2022

5  out of  5
rating by Margie Burchfield
"I have been client for over 20+ years. Barbara and Josie have always been a pleasure to work with. Exceptional communication and advice! I can always count on a prompt response whenever needed."
We responded:
"Thank you Margie! It's always a pleasure to talk to you we are always here for whatever you might need. - Barbara Ortiz-Lee & Josie"
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Jim Keenan

July 27, 2022

5  out of  5
rating by Jim Keenan
"We have received great service and competitive pricing from our agent."
We responded:
"Jim, Thank you it is our pleasure to provide you with exceptional service. -Barbara & Josie"
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Mary Saenz

July 25, 2022

5  out of  5
rating by Mary Saenz
"State Farm is a great insurance they're always polite and ready to help I recommend getting this insurance I've never had a problem with them"
We responded:
"Thank you Mary! We are always here to help you and appreciate your business. Barbara and Josie"
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Godoy Romero

March 8, 2021

5  out of  5
rating by Godoy Romero
"Formidable"
We responded:
"Gracias por su amable opinion, Godoy."