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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Yuncker

June 3, 2026

5  out of  5
rating by Linda Yuncker
"The professionalism, attention to detail, knowledge of all things insurance, care and attunement to her clients is remarkable. Barbara truly cares about her clients and has a heart that desires to serve. Over the years she has been a wealth of information that has helped guide me in my decision making. I highly recommend Barbara and her State Farm Insurance business."
We responded:
"Thank you for taking the time to leave such a great review, Linda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Loren Nickloff

June 2, 2026

5  out of  5
rating by Loren Nickloff
"Very helpful finding the right policies for my home, vacation home and cars. Over 20 years doing business with Barbara Ortiz and glad I have. Thanks! Loren and Rita Nickloff"
We responded:
"Loren, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Javier Arias

June 2, 2026

5  out of  5
rating by Javier Arias
"I totally recommend this place for insurance needs. The personal is incredible, Josie Guerra is the best she explains the coverage and what is best for you."
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Robert C. Murray

May 29, 2026

5  out of  5
rating by Robert C. Murray
"Barbara is a wonderful Business Owner and Agent that has built a successful Business for over 35yrs. She's knowledgeable and trustworthy. Her Customer Service is impeccable! I would highly recommend her for all your insurance needs."
We responded:
"We appreciate your review, Robert. We are so happy that you had such a wonderful experience with State Farm Agent Barbara Ortiz-Lee’s Team here in Oxnard ! "
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Ceslie Oliver

May 28, 2026

5  out of  5
rating by Ceslie Oliver
"It’s rare to find someone with such dedication and heart and no surprise she has built a trusted business for over 35 years! Her experience, professionalism, kindness show in everything she does. Barbara treats her clients like family, always taking time to listen and make sure we're taken care of. We are so grateful to have someone we can trust completely when it comes to protecting our home and family."
We responded:
"Thank you for the fantastic review, Ceslie! We are always here to help with your insurance needs here in Oxnard . "
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Rhonda Castillo

May 28, 2026

5  out of  5
rating by Rhonda Castillo
"Barbara is very knowledgeable and helpful! Answered all my questions and offered some different options for my situation! Her office staff is great as well! Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Barbara Ortiz-Lee’s Team. "
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David Garza

May 28, 2026

5  out of  5
rating by David Garza
"We have been with Barbara for over 20 years, and the level of service and professionalism she has consistently provided has been outstanding. Over the years, she has helped insure multiple properties for our family, along with all of our vehicles, RV, as well as our life insurance, always making sure we had the right coverage for our needs. What I appreciate most is her responsiveness, knowledge, and personal attention. She has always been there to answer questions, guide us through policy changes, and make the process easy and stress-free. It’s rare to find someone so dedicated to their clients for such a long period of time. I truly value the relationship we’ve built over the years and highly recommend her to anyone looking for a trustworthy, experienced, and dependable insurance agent. Five stars without hesitation!"
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Michael Not Mike 805

December 6, 2025

5  out of  5
rating by Michael Not Mike 805
"Josie Guerra was super friendly and very helpful! I've been a loyal client for 20 plus years!"
We responded:
"Michael, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! I appreciate you taking the time to send a review! "
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Josie Guerra

November 26, 2025

5  out of  5
rating by Josie Guerra
"Josie is so awesome. She's the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I have to agree 100% you!!!"
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Jamie MASON

November 13, 2025

5  out of  5
rating by Jamie MASON
"Josie is so helpful, kind and fast with her response. Really appreciate her service. She is always willing to help me with questions or whatever I need."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chihuahua nguyen

October 8, 2025

5  out of  5
rating by Chihuahua nguyen
"I have been working with State Farm Insurance in Oxnard for a very long time and i’m so happy and satisfactory for what they provided They are very friendly and supportive of my issues and I got good results with their services"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank You!!"
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ray mortimer

September 30, 2025

4  out of  5
rating by ray mortimer
"Always great reliable service and honesty i would not expect anything but,after all these years they rock."
We responded:
"Ray, Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! Barbara Ortiz-Lee, Agent"
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Tatum Lopez

September 30, 2025

5  out of  5
rating by Tatum Lopez
"Barbara is a professional with a wealth of information that made my experience with navigating through Medicare options clear and concise. After considering various health insurance plans, I selected State Farm Health. I’m definitely happy with my choice and commend Barbara for hanging in there with all my questions and concerns. Thank you Barbara, Sylvia Lopez"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I'm so happy that you are happy with your Medicare Supplement! Thank You"
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Ralph Ortiz

September 30, 2025

5  out of  5
rating by Ralph Ortiz
"I have had the pleasure of having my auto, homeowners, personal articles and life insurance policies with Barbara Ortiz-Lee for many years. My professional experience with her and her staff at her office has been nothing short of exceptional. Whenever me or my family has a question or is in need of information about our insurance, Barbara Ortiz-Lee or one of her trusted staff is always friendly and willing to explain our needs. This truly give me and my family the sense of State Farm’s motto “Like a good neighbor State Farm is there” thank you Barbara Ortiz-Lee and Staff."
We responded:
" Ralph, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Barbara Ortiz-Lee, Agent"
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Nadia De La Virgen

September 29, 2025

5  out of  5
rating by Nadia De La Virgen
"Barbara and her team have been providing vehicle insurance to my family for many years. Every interaction I have had with them has been genuine and supportive. They make every process easy to understand and always try to get you the best deal. She is always quick to respond and is very knowledgable. I have always felt well taken care of, and wouldn’t hesitate to recommend her to anyone I know."
We responded:
"Nadia, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank You! Barbara "
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Beatrice Montijo

September 12, 2025

5  out of  5
rating by Beatrice Montijo
"During a very hectic family event and move from out of state, Barbara Ortiz was patient, consistent on following up with the transaction and always returned calls. She expressed an understanding of how life’s events get in the way of things we have to do (like making sure I take care of my car insurance transaction!) Thank you Barbara and team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank You! Barbara "
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Nancy Anderson

August 27, 2025

5  out of  5
rating by Nancy Anderson
"I have been with Barbara Lee for well over 30 years and wouldn’t even consider using anyone else for my insurance - She and Josie (and Mary Lou before that!) are always super responsive to my needs and explain everything clearly to be sure I have what I need at the best possible cost. At this point, I consider Barbara to be not just my agent but also my friend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you, Nancy I have, literally watched your children grow up! I appreciate you and your business. Barbara "
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CJ Almaraz

August 27, 2025

5  out of  5
rating by CJ Almaraz
"If I could give more than 5 stars, I would! Working with Barbara has been an absolute dream. With almost 35 years of experience under her belt, it’s clear she knows this industry inside and out — and then some! She made the process of me getting insurance so easy and I highly recommend her to anyone!"
We responded:
"Your review is greatly appreciated! Congratulations on your recent engagement! Let's talk Life insurance it's never too soon. Thank You Barbara!"
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Ryan Leigh

August 21, 2025

5  out of  5
rating by Ryan Leigh
"Great service. They take the time to help you out"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roe Potwora

August 21, 2025

5  out of  5
rating by Roe Potwora
"Barbara and staff are very quick to respond and easy to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DA Buck

July 29, 2025

5  out of  5
rating by DA Buck
"Barbara is fantastic! Love her to death. She has insured ALL my cars over the past 30 years way back with Mary Lou and Josie! She goes above and beyond to help you whether it is a new or existing policy or a claim. I trust her wholeheartedly and State Farm has never let me down! Thank You Barbara!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Letty Aguinaga

July 3, 2025

5  out of  5
rating by Letty Aguinaga
"The ladies at Barbara’s office are very helpful, they take the time to go over your policies. 10/10"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Albert Hernandez

April 16, 2025

5  out of  5
rating by Albert Hernandez
"I’ve been referring Barbara Lee to friends and family for many years and keep getting the same great feedback; She provides great customer service and goes above and beyond. She genuinely tries to get the best value for her clients. I highly recommend her. Dr. H"
We responded:
"Dr. H Thank you for your continued years of allowing us to insure you. In addition, thank you for the confidence you have in our office. It's our honor to assist you with your insurance needs!"
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Taylor Holt

April 15, 2025

5  out of  5
rating by Taylor Holt
"My family has been a client for more than a decade. We like and trust Barbara and Josie to take care of our business. We appreciate the hands on, personal one on one attention we receive."
We responded:
"Taylor Thank you for the confidence that you have in our office it's our pleasure to serve you! We look forward to many more years of serving you and your family. Barbara "
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Cecilia Hernandez

April 15, 2025

5  out of  5
rating by Cecilia Hernandez
"Barbara lee has been my agent for 30 yrs. She is professional , knowledgeable , always helpfull and available to answer questions. I highly recommend Barb."
We responded:
"Cecilia, Thank you for the confidence you have in this office. We are always here to assist you with your insurance needs! Barbara Ortiz-Lee"